Course: Giving and Receiving Feedback | BusinessBalls: Leadership, Compliance, Soft Skills Training
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Learning objectives:
- Give constructive feedback to help motivate and empower others, while maintaining positive relationships
- Receive feedback positively and use it to maximise your own personal and professional growth
Course overview
You know those emails from your boss that just say, ‘We need to talk’? Yeah, those ones. Your heart always sinks when you see them. It’s feedback time, and you’re pretty sure you’re not going to like it. It’s too late to take a last-minute holiday, and you don’t want your boss finding you hiding in the toilets again. Time to face the music.
Feedback can be an emotional thing and, delivered badly, can be seriously damaging to relationships and selfesteem. But, done well, feedback changes behaviours, improves performance, and inspires growth. You just need to know how to both give and receive feedback the right way.
Why you should take this course
Giving and receiving feedback are essential skills. So, this course will be useful for everyone – especially if you’re interested in using feedback more effectively at work. You’ll get clear, actionable advice on how to give and receive feedback to improve your team’s performance, and your own.
Course resources
Complete the eModule to gain your certificate (subscription required).
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